Skip to main content

Help FOUND: Udder Covers and Mothering Magazine

I was visiting the web site for Mothering Magazine and saw a promotion for Udder Covers where they offered free nursing covers, hilariously named "Udder Covers" if you simply go to the site, enter the promo code "onefree" and pay about $8.00 shipping. I ordered one to give as a gift to a girlfriend who is expecting. I already have a 'Hooter Hider" from another vendor and I probably paid $28 on sale for it. For those of you who are beyond confused at this point, allow me to explain that a nursing cover is basically a HUGE APRON you wear over you and your nursing offspring which protects any modesty you may care to have and (hopefully) keeps you from being harassed for feeding your baby in public. It is an indispensable item for a nursing mama and I strongly recommend them to everyone. (Thank you to my friend for recommending it for me in the first place- Ila, you are AWESOME!)

I was very impressed with this company just giving away a valuable item in order to support what they believe. After I ordered my free Udder Cover Tuesday night I spent a bit more time on the site and found additional items I wanted to order. I sent an email asking if my additional items could be added to my cover order in order to save shipping costs. I was delighted to get a phone message from Jenny (the Owner!) Wednesday morning on both my cell and home phones. She was very warm, friendly and accommodating. She said they could add the items to my first order and could I call back to verify details.

I called back to square away the details. I then asked Jenny more about how they came to give away a $30 item for free. She explained they wanted to encourage women to breastfeed since it is so healthy for the babies. Jenny also said they had a lot of stock and felt it was a good use for it. She even added value by explaining the covers are a great lightweight material perfect for nursing in the coming summer months. She was 'selling' a free item to me! This is AMAZING customer service in my book. Thank you Mothering Magazine and Milk Bands for making a positive impact professionally and personally, I am a Raving Fan!
Labels:

Comments

Post a Comment

Popular posts from this blog

Customer Service WANTED: Valparaiso Starbucks

I am not cool enough to work at Starbucks, but I love them anyway!  Starbucks is my longest relationship to date...we've been making each other feel good for almost thirty years.   My first Starbucks mocha happened when I was looking for my first Chicago apartment.  Walking the city streets in the Gold Coast, sipping this weirdly wonderful mix of coffee and hot chocolate and feeling dirt blow against my legs is forever ingrained in my soul.  I applied to work there when I was at my coolest; a Chicago actress with an Oprah commercial under my belt.  I'd heard they offered even part time employees health insurance, and I wanted in!  I didn't even get an interview, but I kept sipping that precious brew all my life.  One of the best things about Starbucks is the people they employ:  edgy, warm and friendly.  People uniquely interested in making YOUR day with their products. I was de...
Post a Comment
Read more

Help WANTED: Buck's Shoe Repair, Valparaiso, IN PART TWO

NOTE: This is a review of the OLD BUCK"S Shoe Repair. As of Fall 2011 new owners have taken over and the store looks great and the folks are attentive and personal...I cannot wait to have a reason to go in there again! Help WANTED: Buck's Shoe Repair, Valparaiso, IN PART TWO By Guest Blogger Sharon Angelina (If you missed part one of this hilarious and harrowing tale of terrible service please check out yesterdays' Part One!) (continued from yesterday) I would have interrupted, but never did find a polite pause in their important conversation to do so. I coughed, cleared my throat, insinuated myself in FRONT of Mr. Customer, and plopped my bag of boots on the counter. Finally, in one grand irritated gesture, Mr. Buck gave me a quick scowl, swished a customer repair ticket out of his chest pocket, growled, "Fill this out," and resumed his deep conversation. That was enough. I said "NO, I just want to know if these can be fixed." I reached in...
4 comments
Read more

Customer Service Matters Only If People Matter

I've always been fascinated by people, and they are everywhere!  It is interesting to watch how we all interact with each other. This is especially true in a customer service environment.  Most days all of us have several interactions with people in a customer service industry. This morning alone I bought coffee at the gas station and talked with the pleasant employee then went to church where greeters welcomed me and ushers handed me a bulletin with a smile.  I went to ballgame where ticket takers smiled and later I was waited on at dinner in a restaurant.  Each interaction shaped my day, and theirs.  Or did it? A grocery store in Chicago let you donate your bag credit to charity! A friend asked me when I last received EXCELLENT customer service and I had to think awhile.   My friend and I often taught sales people at any level that they can choose to be outstanding in their position...or not.  Even th...
Post a Comment
Read more