We checked out the new restaurant by the airport for you! (I know, another food review...I swear this isn't a food critic blog hiding inside a customer service blog) I want to share our wonderful experience at Times Square Restaurant on Lincolnway across from the South Bend airport. You can see their menu via their other location under "Bravo Cafe" here . The first thing I noticed was they had environmentally savvy florescent bulbs in their outdoor lighting...you know the twisty kind we are all supposed to be buying. I also really liked the landscaping outside of the restaurant. It is unlikely you spend a lot of time hanging out on Lincolnway but it isn't the nicest part of town from a curb appeal standpoint. Their bright flowers, borders and raised beds make a difference. Everyone was "opening week nice" so we started off well. They didn't have highchairs which was kind of odd for a family restaurant but they are getting some soon. It was fine, o...
Heather and guest bloggers evaluate customer service experience from every angle. Includes creative solutions for customer service experiences and musings on how the way we serve others impacts us personally and professionally.