I am a fake redhead. I've been a fake redhead for about 20 years and most every month of those years I have colored it red my very own self. I love salon color and know it is better in every way, but I just rarely have the budget for it when I know I can do a fair second for so much less. I have even tried beauty school color but it is just too hit or miss for me. Besides, I can color my hair in my own bathroom as my two bitty kidlets sleep instead of hiring a sitter and scheduling everything to go to have it colored by professionals. So I slack. Recently I gawked at a beauteous head of red red red hair as we dropped our kids off at the YMCA to go work out. I said, "Please tell me that is not natural, and then tell me where you get it done!" The pretty lady laughed and said, "Actually I work at a salon, Vanis , here in Valparaiso." We talked and I struggled not to ask to touch her red hair like I did before when I had hair lust." I plan to che...
Heather and guest bloggers evaluate customer service experience from every angle. Includes creative solutions for customer service experiences and musings on how the way we serve others impacts us personally and professionally.