Skip to main content

Help FOUND: Michael's Craft Store

Help Found: Michael's Craft Store
By Heather Curlee Novak

We moved to Valparaiso a year ago, but the basement and garage look like we have yet to unpack. Among the little often overlooked chores were several art pieces I had purchased over the years but never framed or hung up. One inspired morning (After six years or longer per piece.) I finally drug out all that needed to be framed in our home.

My previous professional framing experience was Hobby Lobby, which I love, but everything always cost fifty dollars. Three small things framed: fifty dollars. One poster framed: fifty dollars. And it took two trips because I had to go back and pick up my completed pieces a week or two later. Which now meant hauling tiny tots in with me and carrying them and my work out again. So you may see my reluctance to take four items in to Michael's to get them framed. I towed along my sleeping infant and charming two year old to finally get this nagging "to do" TO DONE!

Megan S. whom I later discovered is the Frame Department Manager helped me. I explained that cost was a concern, but shared what I was looking for in terms of style and size. She deftly escorted me to several locations to find their selection of frames that would fit my pieces without needing a custom fit or the cost of a custom fit. She also showed the frames that were on sale...cha ching! When I found a rustic wood frame and asked her to help me find glass and backing for it, She came through again. Megan showed me a comparable frame for much less and everything was together already. This was much better for me, because let's be honest, when am I going to find or make time to piece the frame parts together myself?

Megan even trimmed two pictures down for me to help fit them better in the pre made frames for a couple of bucks. All in all I spent less than thirty minutes and less than $45 for all four items. I complimented Megan and told her I planned to write about her awesome customer service. That is when she said she was the department manager. I can see she earns her position there, and I won't be surprised when someone tries to hire her to even bigger and better work. Thank you Megan, for caring about me, and for caring about what your work says about you. Frame on!

Comments

Popular posts from this blog

Help Found: O'Gara and Wilson, Booksellers

Screen addiction is a real thing and I sure have it.  Even as my daughters get older and more independent, I'm working to keep them off of screens most of the time.  We are all in on the library summer reading program and they know the only screen I like saying yes to is for ebooks.  Both of my daughters love books, and they just got rewarded for it on a routine visit to the vet!  A love of reading can help with screen addiction, and bookstores are a great solution. Until last week, I did not know there was a used bookstore in Chesterton, Indiana!  I have yet to visit the bookstore O'Gara and Wilson, Booksellers, but my daughters and I are already raving fans.  One of the owners Jill,  stopped us at the veterinarian's office  to compliment my daughter Portia who was reading a book.  She said "I just love seeing children reading books, and I'd like to give you this card ...

Help FOUND: Milkbands FREEBIE Contest!

Win a useful & unique gift (my favorite combination!) for any nursing mother...also a fantastic shower gift. I'm offering THREE free milkband bracelets from "www.milkbands.com" and I'll even cover the postage for you. I posted in May about Udder Covers from www.milkbands.com and the great service I received from them. Unfortunately I did not receive my package in a timely manner which surprised me. I called Jenny at their 800 number and left a message. She called back mortified and together we figured out it must have been a snafu at the Post Office. Jenny continued the great customer service streak by reshipping my order that day and including five milkband bracelets for me...super nice. I'm sharing like the thoughtful gal I am, of course. To win, simply comment on this post with a customer service experience story I can share on the blog. It can be good or bad but must be truthful and as detailed as possible. The first three stories win bracelets, ...

Help WANTED: The Apple Store, University Park Mall

The Apple Computer Store: Heaven or Hell? Some of you see this modern technology store as a holy place worthy of a pilgrimage. Well let me tell you, I pilgrimaged and it isn't Heaven. Maybe Hell is a bit harsh...but let me share the customer service experience I had this week. My husband has turned me into a Mac person more because he knows a lot more about these sorts of things than I do. I think the branding of Mac as hip and cool is super effective. As a Mac user I feel ten years younger and twenty pounds thinner not to mention MUCH smarter just because I use a Mac. But here is where I am not thrilled: The customer service at the telephone level. I had called a few days earlier and set an appointment at the Apple store at University Park Mall in Mishawaka, Indiana for 12:15pm Thursday June 30th to have our iMac G5 looked at. It was NOT performing whatsoever despite my hubs efforts to do all the stuff we can do to make it work usually. They asked my name and maybe my...