Tuesday, September 8, 2009

Help FOUND: Uptown Kitchen, Alyssa

Yesterday the hubby and I headed to Uptown Kitchen for breakfast. It is such an inviting place to eat with fresh food and lots of healthy options. We don't choose the healthy options, but we are glad they are there.

The host was a pleasant guy who didn't offer us a highchair even though we had our baby with us in an infant carrier. It was no big deal to us, I made myself at home and went to get one. He saw me do this as he hustled through the kitchen running food and smiled sheepishly. I was so happy to be out to breakfast that I really didn't mind, but someone else might.

Our server was Alyssa, though I am probably not spelling it right (I'm sorry!). She was an almost perfect waitress. Alyssa was warm, friendly and thorough. She was elegant and professional and smiled a genuine smile. I really appreciated how polished she was but I did get the feeling that she was this way with everyone every time. That is of course an excellent quality in customer service, but I didn't feel special...that is the only reason I didn't say she was perfect! (I am one of those quirky people who wants to connect with everyone around me like a five year old standing on the sidewalk saying "Hi, I'm Heather, what is your name?" to perfect strangers.)

Our food was excellent and when we were leaving she still had not gotten back for a coffee refill so she offered a to go cup as a nice save. We were both tickled with that and took her up on it. My husband actually handed me the customer survey card to fill out and even he wanted to overtip her...we were that happy. We had a wonderful breakfast, enjoyed her service and I just wanted to say THANK YOU ALYSSA!!!

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