HELP FOUND: Neila at Walmart, South Bend Indiana

As a rule I am not a fan of Walmart. I prefer to shop locally but sometimes you gotta run in there, squint against the harsh lighting, grab cheap stuff and go. That is what I was doing on July 6th (2009) when I tried on a few tops in the fitting room. I had my four month old baby with me and after I was finished trying things on and leaving the room, Neila was taking my cast offs when I realized I wasn't quite done. Baby was cranky. With a breastfeeding baby they are pretty clear when they want to eat, and you darn well better cough it up for them on demand or else.

I apologized to Neila and explained that I needed to go back in the fitting room, this time to feed "Sweet Baby Girl" before she turned into "Not So Sweet Beulah The HUNGRY and MAD". Neila was so pleasant about it and I really appreciated her personality. She had been that way when I brought my clothes up to try on, when I handed back my rejects, and now even when I needed to go back in for 'official business'. We had a nice brief chat and I thought to myself, "I wish all customer service people were this pleasant and kind to work with". Neila, I hope you are a trainer, because you sure do enjoy people. Thank you, thank you, thank you.

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Help WANTED: Buck's Shoe Repair, Valparaiso, IN PART TWO

NOTE: This is a review of the OLD BUCK"S Shoe Repair. As of Fall 2011 new owners have taken over and the store looks great and the folks are attentive and personal...I cannot wait to have a reason to go in there again! Help WANTED: Buck's Shoe Repair, Valparaiso, IN PART TWO By Guest Blogger Sharon Angelina (If you missed part one of this hilarious and harrowing tale of terrible service please check out yesterdays' Part One!) (continued from yesterday) I would have interrupted, but never did find a polite pause in their important conversation to do so. I coughed, cleared my throat, insinuated myself in FRONT of Mr. Customer, and plopped my bag of boots on the counter. Finally, in one grand irritated gesture, Mr. Buck gave me a quick scowl, swished a customer repair ticket out of his chest pocket, growled, "Fill this out," and resumed his deep conversation. That was enough. I said "NO, I just want to know if these can be fixed." I reached in...

Help WANTED & FOUND: Hormel vs. Tyson Pot Roast

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Help Found: O'Gara and Wilson, Booksellers

Screen addiction is a real thing and I sure have it. Even as my daughters get older and more independent, I'm working to keep them off of screens most of the time. We are all in on the library summer reading program and they know the only screen I like saying yes to is for ebooks. Both of my daughters love books, and they just got rewarded for it on a routine visit to the vet! A love of reading can help with screen addiction, and bookstores are a great solution. Until last week, I did not know there was a used bookstore in Chesterton, Indiana! I have yet to visit the bookstore O'Gara and Wilson, Booksellers, but my daughters and I are already raving fans. One of the owners Jill, stopped us at the veterinarian's office to compliment my daughter Portia who was reading a book. She said "I just love seeing children reading books, and I'd like to give you this card ...

Help Wanted, Help Found

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